ABOUT US
Based in Da Nang, Vietnam, our team runs Vihanau, an online retailer providing women’s workout gear to US customers; we are very happy to have you with us.
OUR STORY
We’re owned and operated by CÔNG TY TNHH ALIX ECOM (Business Registration Number: 0402322247), a registered company in Vietnam. Starting an online store and bringing it to the US market wasn’t the easiest path for a small Vietnamese business, but we believed we had something worth offering — a carefully curated selection of activewear that’s functional, comfortable, and reasonably priced.
We’re still learning, still growing, and still very much committed to getting it right for every customer who shops with us.
HOW WE WORK
Our goal is to be fully open about how Vihanau functions.
As a direct-to-consumer retailer, our dedicated team at CÔNG TY TNHH ALIX ECOM in Da Nang handles every aspect of our operations: from product curation and website management to order processing and customer support.
To ensure quality and consistency, all orders are fulfilled and shipped directly from our verified logistics partner in Vietnam to your doorstep in the United States. We partner with reliable carriers to guarantee that your activewear arrives safely, securely, and on time.
We prioritize this level of openness because we value the trust you place in us when making a purchase.
WHY CHOOSE US
Wide range of styles — yoga pants, running tees, hoodies, leggings, jackets and more for every lifestyle.
Quality you can trust — every product undergoes a rigorous selection process to guarantee it aligns with our requirements for comfort, endurance, and fashion.
Transparent business — Vihanau is owned and operated by CÔNG TY TNHH ALIX ECOM, registered in Vietnam. We’re upfront about who we are, how we operate, and who’s responsible for your order.
Reliable delivery — orders are fulfilled and shipped from Vietnam through trusted carriers directly to your US address.
Real support — our Vietnam-based team operates during US EST business hours to make sure you always have someone to reach when you need help.
A NOTE TO OUR US CUSTOMERS
We understand that buying from an unfamiliar international brand requires trust, which is something we value deeply.
Each purchase is important to us; if there’s an issue with your delivery, we will fix it, and we are here to respond to any inquiries you might have. We strive to offer the same level of service we would expect to receive.
We appreciate you choosing Vihanau and aim to build your confidence with every transaction.
CONTACT INFORMATION
Vihanau — Owned and operated by CÔNG TY TNHH ALIX ECOM
BUSINESS INFORMATION
Legal Entity: CÔNG TY TNHH ALIX ECOM
Business Registration Number: 0402322247
Address: Tầng 6, Tòa nhà Bưu điện, 271 Nguyễn Văn Linh, Phường Thanh Khê, TP Đà Nẵng, Việt Nam.
Phone: +84 774445117
CUSTOMER SUPPORT
Email: support@vihanau.com
Hours: Mon – Fri | 9:00 AM – 5:00 PM (EST)
Our dedicated support team operates during US business hours to ensure timely assistance for all US customers.